Receptionist
// Role Summary
Join QinetiQ at Fort Halstead as a Receptionist, serving as the welcoming face of our cutting-edge defence technology site while providing essential administrative support. This role offers the chance to work with brilliant minds in a dynamic environment.
// Key Responsibilities
- Serve as the primary point of contact for site visitors, presenting a positive QinetiQ image.
- Manage high volumes of calls, emails, and general administrative tasks.
- Support visitors with site booking, health and safety, and security procedures.
- Assist with meeting arrangements, including room bookings and resource management.
- Maintain visitor records and contribute to data analysis.
- Full-time, on-site role with flexible working hours.
// Role Specification
Receptionist at QinetiQ - Fort Halstead
Are you ready to be part of the future? At QinetiQ, we are creating tomorrow through cutting-edge defence technology and ground-breaking innovations. Join us as a Receptionist at our Fort Halstead site, where you will contribute to our mission of empowering and protecting lives by working with advanced technology and brilliant minds.
The Role
As a Receptionist, you will undertake a range of reception duties, consistently presenting a positive image of QinetiQ and ensuring adherence to all processes and procedures. You will be the initial point of contact for all site visitors, assisting with enquiries and ensuring a welcoming experience for internal and external stakeholders.
Key Responsibilities:
- Act as the first point of contact for visitors, presenting a positive image and assisting with enquiries.
- Provide comprehensive reception services to internal and external customers.
- Support groups of visitors by booking them onto site in line with health and safety and security requirements.
- Maintain and organize a range of records, contributing to data analysis.
- Manage a high volume of telephone calls and utilize email for communication.
- Assist with the booking of rooms, catering, and resources for meetings, including photocopying, printing, and shredding.
Essential Experience:
- Excellent interpersonal and communication skills.
- Good working knowledge of Microsoft Word and Outlook.
- Strong organizational skills with the ability to multitask effectively.
- High attention to detail.
- Willingness to learn new skills and processes.
- Previous experience in a customer service environment.
About Fort Halstead:
Our facilities at Fort Halstead in Kent are at the forefront of defence-related research, with a focus on weapons systems and military technology. Our modern laboratories empower engineers and scientists in material science, systems engineering, and advanced simulation techniques.
Working Hours and Location:
This is a full-time, on-site role of 37 hours per week, based at our Fort Halstead Site. The operational hours for reception are 07:30-16:00 Monday to Thursday, and 07:30-15:30 on Friday. Some flexibility on working times may be required.
Why Join QinetiQ?
QinetiQ offers a unique and exciting working environment where innovation and collaboration are key. We encourage diverse teams to work together, sharing perspectives and linking technologies to solve complex problems. We are committed to fostering a diverse and inclusive environment where you can be authentic, feel valued, and realize your full potential.
Benefits:
- Competitive Salary + Benefits package.
- Matched contribution pension scheme with life assurance.
- Generous holiday allowance with the option to purchase additional days.
- Access to Health Cash Plan, Private Medical Insurance, and Dental Insurance.
- Employee discount portal with various offers.
- Support for the Armed Forces community.
- Volunteering opportunities.
Security Clearance:
Please note that applicants for this role must be eligible for SC clearance as a minimum. Many roles at QinetiQ are subject to national security vetting, and applicants holding appropriate vetting may be able to transfer it. Nationality and previous nationalities may be a factor for employment in certain roles.