Technical Author
// Role Summary
Airbus Helicopters UK is seeking a Technical Author to create clear, actionable task cards and work cards for engineers, ensuring efficient and accurate helicopter maintenance operations. This role involves translating complex technical data into user-friendly documentation.
// Key Responsibilities
- Develop and control task cards and work cards for engineers and technicians.
- Translate complex engineering tasks from AMM/SBs into clear, sequential instructions.
- Physically validate workcards with technicians to ensure usability and accuracy.
- Maintain version control to ensure only the latest revisions are used.
- Collaborate with maintenance managers and hangar staff to gather information.
- Requires DBS Security Clearance and eligibility for SC clearance.
// Role Specification
About Airbus Helicopters UK
Airbus Helicopters is the world's largest helicopter manufacturer, with its Oxford Airport site serving as Britain's civil helicopter hub. The company offers extensive experience in helicopter sales, custom completions, maintenance, and spares support, including in-house engineering capabilities for design, customization, installation, flight-testing, certification, and technical support for both civil and military applications. Airbus Helicopters UK is the MoD's chosen provider of helicopters and maintenance for the No.1 Helicopter Flying School (MFTS) at RAF Shawbury and RAF Valley.
Overall Purpose of the Job
As a Technical Author for Airbus Helicopters UK (AHUK), your primary responsibility will be the creation and meticulous control of task cards and work cards. These documents are essential for engineers and technicians to follow when performing their duties. You will collaborate closely with maintenance managers, planning engineers, and hangar floor staff to extract key task milestones and format them into clear, logical, and easy-to-understand documents that facilitate the correct execution of tasks.
Main Responsibilities
- Translation: Convert complex tasks from sources such as the Aircraft Maintenance Manual (AMM) or Service Bulletins (SBs) into clear, sequential, and detailed task cards.
- Version Control: Ensure that the shop floor consistently uses the latest revision of produced workcards, thereby eliminating the risk of working with superseded or outdated data.
- Usability Testing: Conduct physical validation of workcards alongside technicians to confirm that the instructions are executable within the actual work environment, considering factors like tool accessibility and torque sequences.
- Review and Continuous Improvement: Work collaboratively with key users to continuously enhance the accuracy and validity of the data presented in the documentation.
Knowledge and Skills
Essential:
- Experience with complex engineering processes.
- Ability to understand, extract, and write technical instructions in clear English.
- IT literacy, including proficiency with Microsoft Office Suite and GSuite.
- Excellent written and verbal communication skills in English.
- Thorough attention to detail.
- The ability to think clearly using logic and reasoning.
- Proper and effective administration skills.
- The ability to engage with key stakeholders, compile information, and produce clear document sets that encapsulate key themes and ideas.
Desirable:
- Aviation experience as a maintainer.
- Knowledge of Part 145 and Part-CAMO regulations.
- Exposure to maintenance planning.
- Knowledge of Envision software.
Education, Qualifications or Training
Essential:
- Engineering qualification (Level 3 equivalent or above).
Desirable:
- Part 145 / Part CAMO familiarisation training.
- Aviation industry training.
About You
- Possess strong attention to detail.
- Demonstrate the ability to deliver to deadlines.
- Exhibit ownership of tasks and areas of responsibility.
Additional Requirements
Due to the nature of this position, you will require DBS Security Clearance and be eligible for SC clearance. Applicants must meet any/all requirements of Export Compliance Regulations. All candidates must possess the current, legal right to work in the United Kingdom. Airbus will not be able to offer sponsorship for any employment Visas.