End User Support Technician
Clearance Level
BPSS
Salary Range
Competitive
Employment Type
FULL TIME
Work Style
onsite
// Role Summary
Join our team as an End User Support Technician in Crawley, providing essential IT support to over 2500 users. This role offers hands-on experience with desktops and mobile devices in a dynamic environment.
// Key Responsibilities
- Provide hands-on desktop and mobile support to 2500+ users.
- Troubleshoot, build, and deploy IT devices.
- Resolve user incidents with a focus on satisfaction.
- Opportunity to work with cutting-edge technologies.
- Flexible working hours and on-call availability.
// Role Specification
End User Support Technician - Crawley
Are you passionate about IT support and thrive in a fast-paced environment? We are seeking an End User Support Technician to join our team in Crawley. You will be the first point of contact for a large user base, ensuring seamless IT operations.
Key Responsibilities:
- Deliver comprehensive hands-on support for both desktop and mobile devices.
- Manage the full lifecycle of devices, including troubleshooting, building, and deployment.
- Effectively resolve user incidents and service requests, prioritizing user satisfaction.
- Engage with and learn about cutting-edge technologies within our IT infrastructure.
What We Offer:
- A dynamic IT environment with ample opportunities for professional growth.
- Flexible working hours to support work-life balance.
- On-call availability is required, offering additional responsibility and potential rewards.