Associate Monitoring Analyst
// Role Summary
Join QinetiQ as an Associate Monitoring Analyst in Malvern, Farnborough, or Boscombe Down. This entry-level role offers the chance to work with cutting-edge defence technology, learn core monitoring tools, and contribute to service reliability.
// Key Responsibilities
- Provide foundational support for infrastructure and application monitoring.
- Assist with alert reviews, incident identification, and routine system checks.
- Gain experience with cloud monitoring and hybrid environments.
- Develop basic scripting skills for task automation.
- Opportunity to work with industry-leading monitoring tools like Splunk and SolarWinds.
- Requires eligibility for SC clearance.
// Role Specification
About the Role
Are you ready to be part of the future? At QinetiQ, we are creating tomorrow through cutting-edge defence technology and ground-breaking innovations. Join us as an Associate Monitoring Analyst at our Malvern, Farnborough, or Boscombe Down locations, where you will collaborate with brilliant minds and work with advanced technology.
As an Associate Monitoring Analyst, you will provide essential support for monitoring activities across infrastructure and applications. This entry-level position is designed for you to learn core monitoring tools, assist in reviewing alerts, and contribute to service reliability under guidance. It’s a fantastic opportunity to develop technical skills and gain exposure to enterprise IT operations while supporting the wider monitoring team.
In this role, you will be responsible for monitoring platforms, infrastructures, and applications, general infrastructure maintenance, cloud monitoring, patching, vulnerability scanning, and user experience monitoring within an enterprise IT environment, all within a supportive team setting.
Day-to-Day Responsibilities
- Assist with the setup and basic operation of monitoring tools such as SolarWinds, Splunk, and Azure Monitor, maintaining tool stability and sharing observations.
- Review alerts and logs with guidance to support incident identification, escalating any issues appropriately.
- Support routine checks on virtual server estates and system software, assisting with patching and availability monitoring.
- Utilise cloud-native tools to support visibility across hybrid environments and participate in cloud monitoring activities under supervision.
- Use basic scripting to automate simple monitoring tasks and learn automation techniques to improve efficiency.
- Participate in patching and vulnerability scanning activities under supervision using tools such as Qualys, Nessus, or Microsoft Defender, with guidance from senior analysts.
Essential Experience
- Exposure to monitoring tools such as Splunk, SolarWinds, or similar platforms through training or hands-on support.
- Familiarity with virtualisation platforms and cloud services.
- Previous experience working in a 2nd line/3rd line IT role.
- Basic scripting knowledge (e.g., PowerShell) and a proactive attitude towards learning.
- Introductory understanding of cloud monitoring and hybrid infrastructure.
- Strong willingness to learn and contribute to service operations.
Location and Working Hours
This role is based on a 37-hour week at our Malvern, Farnborough, or Boscombe Down sites, with a minimum average site attendance of three days per week. To cover shift patterns between 07:30-18:30 GMT, you may be asked to work at specific times. Participation in an on-call rota will be required to ensure high service availability and rapid incident response.
Security Clearance
Please note that all applicants for this role must be eligible for SC clearance, as a minimum.
Why Join QinetiQ?
At QinetiQ, we are committed to building an inclusive, accessible, and welcoming workplace where everyone feels valued and supported. We believe that a diverse mix of backgrounds, perspectives, and experiences drives innovation and leads to better outcomes. We encourage applications from all candidates and are a disability confident committed employer.
As we grow into new markets, there’s never been a more exciting time to join. Our formula for success is our appetite for innovation and the courage to take on complex challenges. You’ll experience a unique working environment where teams from different backgrounds collaborate openly to discover new ways of solving complex problems in a diverse and inclusive environment where you can be authentic, feel valued, and realise your full potential. Visit our website to read more about our diverse and inclusive workplace culture: www.qinetiq.com/en/careers/life-at-qinetiq
Our Benefits
- Matched contribution pension scheme with life assurance.
- Generous holiday allowance, with the option to purchase additional days.
- Options to join Health Cash Plan, Private Medical Insurance, and Dental Insurance.
- Employee discount portal offering Personal Accident Insurance, Travel Insurance, Restaurants, Cinema Tickets, and more.
- We proudly support the Armed Forces community, honouring the Armed Forces Covenant and maintaining our Gold Award standard in the Defence Employer Recognition Scheme.
- Volunteering Opportunities to help charities and the local community.