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In-Service Support Systems Engineer

Thales Group · Crawley, UK
Clearance Level
BPSS
Salary Range
Competitive
Employment Type
FULL TIME
Work Style
onsite

// Role Summary

Support mission-critical training systems for global defence customers as an In-Service Support Systems Engineer. Diagnose and resolve technical issues, manage helpdesk operations, and collaborate with engineering teams.

// Key Responsibilities

  • Provide essential in-service support for defence training systems.
  • Diagnose and resolve complex technical issues.
  • Manage customer helpdesk interactions.
  • Collaborate effectively with cross-functional engineering teams.
  • Thrive in a fast-paced, challenging environment.

// Role Specification

In-Service Support Systems Engineer

Embrace the role of an In-Service Support Systems Engineer and play a vital role in supporting mission-critical training systems for global defence customers. Your responsibilities will include diagnosing and resolving technical issues, managing the customer helpdesk, and collaborating closely with engineering teams to ensure seamless system operation.

If you thrive in fast-paced environments and enjoy solving complex problems, this is your next challenge!

Key Responsibilities:

  • Diagnose and resolve technical issues impacting training systems.
  • Manage and maintain customer helpdesk operations, ensuring timely support.
  • Collaborate with engineering teams on system improvements and issue resolution.
  • Support global defence customers with mission-critical training systems.