Product Support Engineer - Rail

Product Support Engineer – Rail

Location: Mobile with a Bristol focus

Contract Type: Full Time – Shifts 2 days, 2 nights 4 off

Rolls-Royce is a business that has shaped the modern world and is committed to being a force for progress, powering, protecting, and connecting people everywhere. By joining us, you'll work on world-class solutions in a culture that values individuality, diverse perspectives, and innovation.

As the Product Support Engineer for Rail, you will report to the Supervisor, Site Team Leader, or Team Leader, depending on the role. Your primary responsibility will be to conduct and support routine maintenance and repairs on mtu rail products to the standards specified in approved manuals and in accordance with contract requirements. You will also embrace digitalisation in your work.

What you will be doing:

• Perform preventative, scheduled maintenance, and/or corrective maintenance activities in accordance with the maintenance schedule, manuals, and contract.
• Actively participate in continuous improvement activities for both maintenance and procedures, offering new suggestions for improvement.
• Conduct planned maintenance tasks in accordance with operating instructions.
• Attend and participate in meetings with the customer where necessary to obtain sign-off for work carried out on their equipment.
• Undertake complex fault finding and repair when required, using appropriate technical information such as technical drawings and fault-finding guides.
• Complete relevant documentation for all work carried out to accurately record activities for the company and the customer.
• Proactive involvement in the Company’s HSQE management processes.
• Maintain cleanliness of the SGB onsite facilities.
• Attend local and factory training courses when necessary to ensure skills remain current.
• Participate in 24/7 shift working, including call-outs, when required.
• Work as a mobile engineer; a van will be provided.
• Undertake any other related activities reasonably required, e.g., to cover work in another depot.
• Accurately report parts used during service work as per internal processes to ensure stock is effectively controlled and accounted for.
• Make effective use of IT systems such as Go!Care, C4S, eWeb, Go!Manage, Go, Diasys, Outlook, etc.

Position Qualifications:

• From an Engineering background.
• NVQ Level 3 in Engineering or Equivalent.
• A self-starter who works safely and methodically.
• Outstanding safety awareness.
• Proficient in MS Office, particularly Excel, Word, and email. (On-the-job training will be provided for SAP, MTU Business Portal).

Preferred requirements:

• Proactive and with good initiative.
• Strong organising skills and a flexible attitude.
• Works well with others.

Power Systems is the Rolls-Royce business that provides world-class power solutions and complete life-cycle support under our product and solution brand mtu. Through digitalisation and electrification, we strive to develop drive and power generation solutions that provide answers to the challenges posed by the rapidly growing societal demands for energy and mobility. We deliver and service comprehensive, powerful, and reliable systems, based on both gas and diesel engines, as well as electrified hybrid systems. These technologically advanced solutions serve our customers in the marine and infrastructure sectors worldwide.

Our vision is to ensure that the excellence and ingenuity that shaped our history continues into our future. Our multi-year transformation programme aims to turn Rolls-Royce into a high-performing, competitive, resilient, and growing company. Join us, and it can be your future vision too.

Rolls-Royce is committed to being a respectful, inclusive, and non-discriminatory workplace where individuality is valued, diverse perspectives fuel innovation, and everyone can thrive.