Product Support Engineer - Rail

Rolls-Royce is seeking a dedicated Product Support Engineer for our Rail division. In this role, you will report to the Supervisor, Site Team Leader, or Team Leader, depending on the specific organisational structure. We are a company that has shaped the modern world and are committed to progress, powering, protecting, and connecting people globally. Joining Rolls-Royce offers the chance to work on world-class solutions within a culture that values individuality, diverse perspectives, and innovation to enable a high-performance environment.

Role Responsibilities:

• Conduct and support routine maintenance and repairs on mtu rail products according to approved manuals and contract requirements.
• Perform preventative, scheduled maintenance, and/or corrective maintenance activities in line with maintenance schedules, manuals, and contracts.
• Actively participate in continuous improvement activities for both maintenance processes and general suggestions for enhancement.
• Conduct planned maintenance tasks as per operating instructions.
• Attend and participate in necessary customer meetings to obtain sign-off for completed work on customer equipment.
• Undertake complex fault finding and repair when required, utilising appropriate technical information such as technical drawings and fault-finding guides.
• Complete relevant documentation accurately for all work carried out to record activities for both the company and the customer.
• Proactively involve yourself in the Company’s HSQE (Health, Safety, Quality, Environment) management processes.
• Maintain the cleanliness of onsite facilities.
• Attend local and factory training courses as necessary to ensure skills remain current.
• Participate in 24/7 shift working, including callouts, as required.
• Work as a mobile engineer, with a company van provided.
• Undertake any other related activities reasonably required, such as covering work in another depot.
• Accurately report parts used during service work as per internal processes to ensure effective stock control and accountability.
• Make effective use of IT systems including Go!Care, C4S, eWeb, Go!Manage, Go, Diasys, and Outlook.

Position Qualifications:

• From an Engineering background.
• NVQ Level 3 in Engineering or Equivalent qualification.
• A self-starter who works safely and methodically.
• Outstanding safety awareness.
• Proficient in MS Office, particularly Excel, Word, and email.
• On-the-job training will be provided for SAP, MTU Business Portal.

Preferred Requirements:

• Proactive and with good initiative.
• Strong organising skills and a flexible attitude.
• Ability to work well with others.

Power Systems is the Rolls-Royce business dedicated to providing world-class power solutions and comprehensive life-cycle support under the mtu brand. Through digitalisation and electrification, we aim to develop drive and power generation solutions that address the growing societal demands for energy and mobility. We deliver and service advanced gas and diesel engine-based systems, as well as electrified hybrid systems, serving customers in the marine and infrastructure sectors globally. Our vision is to ensure that the excellence and ingenuity that have defined our history continue into our future. Join us in transforming Rolls-Royce into a high-performing, competitive, resilient, and growing company.

Rolls-Royce is committed to fostering a respectful, inclusive, and non-discriminatory workplace where individuality is valued, diverse perspectives drive innovation, and everyone can thrive.