Senior Combat Systems Technologist (Field Service Representative)
// Role Summary
Babcock is seeking a Senior Combat Systems Technologist (Field Service Representative) in Victoria, BC, to serve as the primary technical liaison for in-service Communications System support, ensuring critical defense assets remain operational and secure.
// Key Responsibilities
- Provide on-site technical support for in-service Communications Systems.
- Manage and track equipment configuration status and impact of changes.
- Coordinate technical efforts across multiple teams and customer stakeholders.
- Ensure technical documentation accuracy and alignment with deployed systems.
- Identify and help resolve technical, logistical, and documentation issues.
- Requires a post-secondary diploma in engineering/technology and 8+ years of relevant experience.
// Role Specification
About the Role
In this role, you will serve as the primary on-site technical interface for in-service Communications System support, bridging Babcock, the customer, and maintenance facilities. You will be responsible for assessing and communicating the impact of defects, engineering changes, and configuration issues on deployed Electronic Combat Systems (ECS) equipment and racks, while diligently tracking and maintaining ECS configuration status to preserve in-service baselines.
Key responsibilities include coordinating configuration changes across engineering, program, production, maintenance facilities, and customer teams. You will also ensure that technical documentation remains current and aligned with the deployed configuration. Furthermore, you will monitor and report on system issues, material condition, support needs, and configuration changes, proactively identifying and helping to resolve technical, logistical, and documentation issues affecting equipment supportability. Collaboration with maintenance facilities, Ship's Staff, and the customer is essential to support maintenance planning, defect resolution, and technical investigations.
What the Ideal Candidate Brings
- A post-secondary diploma in a relevant engineering or engineering technology discipline (e.g., Electrical, Mechanical, Electronics, Communications Systems) or an equivalent combination of education and experience.
- Registration as an Applied Science Technologist (AScT) or Certified Engineering Technologist (C.E.T) in British Columbia, or eligibility to complete such registration within 12 months of employment.
- 8+ years of experience supporting Combat Systems, communications systems, or in-service naval equipment.
- Experience working directly with customers, maintenance organizations, or operational users in a field service or technical support environment.
- Proven experience in assessing the impact of engineering changes, configuration changes, defects, and deficiencies on in-service equipment.
- Demonstrated experience in maintaining equipment configuration status, technical records, and in-service baseline information.
- Working knowledge of configuration management, in-service support processes, and technical documentation practices.
- Experience interpreting technical drawings, engineering records, work packages, and maintenance documentation.
- Strong communication and coordination skills, with the ability to work effectively across engineering, program, customer, and maintenance teams.
- Demonstrated ability to work independently in a customer-facing field support role while exercising sound judgment and professionalism.
- Knowledge of Victoria-class submarine systems, External Communications System (ECS), or related naval communications systems would be considered an asset.
- Familiarity with, or certification to, IPC J-STD-001 and IPC/WHMA-A-620 standards would be considered an asset.
- Experience navigating the Defence Resource Management Information System (DRMIS).
- Eligibility for a Canadian Secret Security and ITAR Clearance.